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QUESTIONS ABOUT YOUR PURCHASE? PLEASE REFER TO OUR CUSTOMER SERVICE HELP CENTER BY CLICKING HERE OR BY EMAILING US AT ShawnMendes@umgstores.com.

PLEASE BE SURE TO INCLUDE YOUR FULL NAME, ORDER NUMBER, AND ANY ADDITIONAL INFORMATION REGARDING YOUR PURCHASE SO THAT WE MAY BETTER ASSIST YOU.

TYPICALLY, CUSTOMER SERVICE REQUESTS ARE RESPONDED TO WITHIN 1-2 BUSINESS DAYS OF SUBMISSION.